Where your data goes, who can see it, and how it stays secure — these are questions we take seriously. 77joy's Privacy Policy is built on earning and keeping your trust.
Welcome to 77joy. We understand that sharing personal information online raises a lot of questions — and that's completely natural. This Privacy Policy is designed to clearly explain how 77joy collects your personal data, why we collect it, and how we keep it secure.
77joy believes your privacy is a fundamental right. We only collect information that is truly necessary to provide you with a quality service. Collecting excessive or unnecessary data goes against our principles.
This Privacy Policy applies to the 77joy website, mobile site, and all associated services. By using 77joy, you are deemed to have accepted this policy.
This document is written in Bengali so every Bangladeshi user can understand it with ease. If any part is unclear, please reach out to our Help Centre Get in touch.
When you register and use 77joy, various types of information are collected — either automatically or directly through your input. The details are outlined below:
| Data type | When it's collected | Why it's needed |
|---|---|---|
| Full Name | At the time of registration | Identity Verification & Account Creation |
| Mobile Number | At the time of registration | OTP Verification & Communications |
| Email address | At the time of registration | Account Security & Notifications |
| Date of Birth | Registration / KYC | Age Verification (18+) |
| National ID / Passport | During KYC Verification | Identity verification |
| Payment Method Details | At the Time of Transaction | Secure transaction assurance |
77joy never stores your full payment card number or complete bank password. All payment processing is handled through fully encrypted payment gateways.
77joy uses your data only for defined purposes. We will never use it in ways you would not reasonably expect.
77joy never sells or exchanges your data with third parties. This is one of our strictest policies.
77joy uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience.
You can disable non-essential cookies at any time through your browser settings, though some features may become limited as a result.
77joy does not sell your personal data to any third party. However, limited information may be shared in certain specific circumstances:
Except for the limited exceptions outlined above, 77joy never shares your data externally. This is our strictest commitment.
77joy retains your data only for as long as necessary. All relevant information is kept while your account remains active.
| Data type | Retention Period |
|---|---|
| Core Account Information | Active account duration + 3 years |
| Transaction History | 5 Years (Legal Obligation) |
| KYC documents | 5 years after account closure |
| Login Logs | 12 months |
| Cookie Data | Upon session end or after a maximum of 1 year |
| Support chat history | 2 Years |
Once the retention period expires, data is securely deleted or anonymized.
As a 77joy user, you have specific rights over your own data. We respect those rights and are here to help you exercise them.
You can request to view all the information we hold about you at any time.
If any of your information is incorrect, you may request a correction at any time.
After your account is closed, you may request deletion of your data once the legally required retention period has elapsed.
You may object to and opt out of the use of your data for marketing purposes.
You may request a copy of your data in a machine-readable format.
To exercise these rights Help Centre Get in touch — we'll respond within 30 business days.
77joy strictly prohibits use of its services by anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.
If a parent or guardian believes their child has created an account on 77joy, please Help Centre Reach out. We'll act promptly.
77joy uses internationally recognized technology to safeguard your data. A policy alone isn't enough — real protection requires real measures.
That said, no one can guarantee 100% security on the internet. Stay vigilant — use a strong password and never share your account details with anyone.
77joy may update this Privacy Policy when necessary. For significant changes, you will be notified via SMS or email to your registered mobile number.
The "Last Updated" date at the top of the page will always reflect the most recent change. Continued use of 77joy after any update constitutes acceptance of the revised Privacy Policy.
Check back on this page regularly to stay informed of any updates.
For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us:
We take every concern seriously and work to resolve issues as quickly as possible.
At 77joy, privacy isn't just a promise — it's backed by action. Protecting your data is our highest priority.
Every data packet between your device and our servers is encrypted with 256-bit SSL — completely unreadable to any third party in transit.
77joy only retains data that is genuinely necessary. Not collecting unnecessary data is itself the strongest form of protection.
Your data is never sold to advertisers or data brokers — not ever. This is a non-negotiable principle.
Usage data analyzed for platform improvement is fully anonymized — no personal identity is ever attached.
An independent team of security experts regularly audits 77joy's systems. Any vulnerabilities identified are addressed immediately.
You can view, correct, or request deletion of your information at any time. You stay in control.
As you can see from our Privacy Policy, 77joy takes your data seriously. Register with confidence and step into a whole new world of entertainment.